# WebP format support

**URL:** https://resource.dopus.com/t/webp-format-support/21375
**Category:** Help & Support
**Created:** [October 20, 2015, 4:05pm UTC](https://resource.dopus.com/t/webp-format-support/21375 "2015-10-20T16:05:45Z")
**Posts on this page:** 6
**Page:** 3

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### Author: ![Destry](https://resource.dopus.com/letter_avatar_proxy/v4/letter/d/c67d28/32.png) [@Destry](https://resource.dopus.com/u/Destry)
#### Post date: [April 7, 2022, 12:52am UTC](https://resource.dopus.com/t/webp-format-support/21375/42 "2022-04-07T00:52:43Z")

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Leo, my installation is 12.27, which shows as the latest version asat 21.03.2022 (64 version)... but I can't get webp resolution ?  
(sorry, I'm very slow compared to other users) ☹

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### Author: ![Destry](https://resource.dopus.com/letter_avatar_proxy/v4/letter/d/c67d28/32.png) [@Destry](https://resource.dopus.com/u/Destry)
#### Post date: [April 7, 2022, 12:56am UTC](https://resource.dopus.com/t/webp-format-support/21375/43 "2022-04-07T00:56:42Z")

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I don't see any file sizes for webp on my screen...  
eg. it doesn't show 1920x2608 like Dopus does with JPG

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [April 7, 2022, 8:47am UTC](https://resource.dopus.com/t/webp-format-support/21375/44 "2022-04-07T08:47:24Z")

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You should see it as long as the WebP viewer plugin hasn't been disabled or removed.

Check if it's just a particular file which doesn't work and please start a new thread with details (e.g. a zip of some example image files that it don't work with) if you still have problems.

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### Author: ![Destry](https://resource.dopus.com/letter_avatar_proxy/v4/letter/d/c67d28/32.png) [@Destry](https://resource.dopus.com/u/Destry)
#### Post date: [April 7, 2022, 12:11pm UTC](https://resource.dopus.com/t/webp-format-support/21375/45 "2022-04-07T12:11:03Z")

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I give up... webp is associated (win-10) with Irfanview and changing that to Dopus is too complicated for me.  
Thanks anyway

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [April 7, 2022, 12:15pm UTC](https://resource.dopus.com/t/webp-format-support/21375/46 "2022-04-07T12:15:41Z")

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The FAQs have a section about assigning things to the image viewer, but that isn't necessary to see resolution information in the file display.

Please start a new thread and provide sample images if you need help. It's possible there's something about the specific files which is causing the resolution to not appear.

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### Author: ![galaxyhub](https://resource.dopus.com/user_avatar/resource.dopus.com/galaxyhub/32/42793_2.png) [@galaxyhub](https://resource.dopus.com/u/galaxyhub)
#### Post date: [April 7, 2022, 3:34pm UTC](https://resource.dopus.com/t/webp-format-support/21375/47 "2022-04-07T15:34:28Z")

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![image](https://resource.dopus.com/uploads/default/original/3X/4/d/4db9ac4cd4a144ca5cd2b91e0e9d1cc821f77a1e.jpeg)  
working okay here - win 10 dopus 12.27x64

[Previous page](https://resource.dopus.com/t/webp-format-support/21375.md?page=2)