10.2 error English Langauge Pack could not be found

Help & Support
1

just updated dopus to 10.2.0.0 and when I start dopus it says english langauge pack could not be found, and it won't start. I try to reinstall it again but the installer fails saying An error has occurred. Also the uninstaller does not appear in control panel programs now. Please help.

Error Code: -5001 : 0x80070002
Error Information:

SetupNew\setup.cpp (142)
PAPP:
PVENDOR:
PGUID:
$

2

Please try the last two items in the Problems installing Opus FAQ to see if either of them helps.

3

ok tried that, im on x64 so
first problem : windows explorer wont let me delete the InstallShield folder. Says I need permission from TrustedInstaller to make changes

I deleted the install ending in BF50D but it made no difference

4

Here's a guide which explains how to take permissions from TrustedInstaller:

helpdeskgeek.com/windows-7/windo ... installer/

Of course, do it on the InstallShield directory in question and not on the System32 directory that they use as an example.

5

Turns out installer had no digital signature and was corrupt. cleared stupid ie cache and redownloaded. thanks.