Can I get a refund if I buy the same reference number repeatedly?

andeaker · April 30, 2020, 4:27pm

I know, "once you complete and approve the online order, no references are available."
But, maybe it's a browser or PayPal. It's wrong. It paid me twice for the same reference number! At present, I have received two PayPal receipts, but I only have one ID and one registration code.
I have fed back this question to this email (greg@gpsoft.com.au) and hope to refund one of them.
thank you.
This is a great software.

Leo · April 30, 2020, 4:36pm

You should get an answer via email in a few hours. (It's the middle of the night in Australia.)

andeaker · April 30, 2020, 4:41pm

Oh! Sorry, I forgot the time difference because of the Internet. I hope it doesn't affect your rest. Good night, wish you have a good dream

Leo · April 30, 2020, 4:43pm

Don't worry I'm in Europe (but can't help with this kind of question, unfortunately).

Greg · May 1, 2020, 12:57am

Thanks for your email. The issue has been resolved - see email.

andeaker · May 1, 2020, 1:03am

thank you! Wish the software better and better！