Cannot access DO folder shortcuts on desktop

Based on the logs, it looks like Opus is finding an existing instance of itself is already running, and is asking that to open a window.

That can fail if the old instance is elevated and the new one you're running isn't, as Windows will block non-elevated processes from sending messages to elevated ones.


If you open Task Manager, and go to the Details tab, is there a dopus.exe there?

If it's there, add the Elevated column to Task Manager (right-click the headings at the top of the process list, then Select Columns, and find Elevated in the list):

Dopus.exe should say Elevated: No in Task Manager, like this:


If it says Yes, that's your problem. See Why NOT to run Opus as Administrator under UAC for more detail.

If it says No, please make a snapshot of the process and send it to us: Manually generating process snapshots.

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