Can't save excel file .xlsx or .xls

Help & Support
1

Hello Directory Opus team,

I'm facing the issue when save an Excel file with extension .xlsx or .xls. The file can't be saved when I open it on Directory Opus but on Explorer, the file can be saved.

The error said:

"Your changes could not be saved to 'MyExcelFile.xlsx" because of a sharing violation. Try saving to a different file."

I've tried remove extension .xlsx and .xls, then I open that file (without extenion) using Excel then save, it's worked.

I also tried to turn on Directory Opus Admin mode, still not working.

The Word doc .doc or .docx is no problem.

2

I sovled the problem by adding Directory Opus to whitelist of my Avast antivirus program.

Thank you.

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