Crash once per day

Help & Support
1

Hi,
Any idea why the program crashes once per day? It might be the first time started each day. Could if be related to using the trial?

Thanks

2

Crashes are usually due to third party shell extensions, but can be something in Opus as well.

Try these guides:

Crash, exit or high CPU usage when viewing certain directories
Crash, exit or high CPU usage when right-clicking certain files
Crash dumps for bug reports

3

No crash dump is created and the other links I don't think are relevant. I'll see what else I can find.

4

I noticed that the first crash for today happened when I right clicked on a file. After it automatically restarted I was able to right click on same file again. No crash dump though.

5

I would use ShellExView to disable all non-Windows, non-Opus shell extensions, then reboot and see if the problem still happens. Then enable a few at a time and test for a while, until it comes back.