Just got an error message that Dopus crashed due to what I believe it said was a 'context' error from a program called Tune Explorer. It's a small program for looking at music file meta data and I was not even using it at the time, but I was using Dopus to look at a folder of Mp3 files. I'm submitting the error log and will reference this post as per the submit info.
Submission ID 769
Thanks for submitting the crash report. We're looking into the cause at the moment.
If you get the same crash again, please submit any further crash reports it generates, as they may help track down why it happened.
I will watch it, try to be more propared and let you know of anything new. Whole thing caught me totally by surprise. Probably no help, but I think I may have mis-titled this, I'm not sure it said 'context menu' probably should be 'context error' instead. The error came up and then Dopus was frozen solid and I had to restart.
It happened again when I left clicked on a .flac file. Here are the screen captures from the error messages and I'll also submit the error log.
Earlier today I had just re-enabled the context menu in Preferences, so it had been disabled since the first error as I just went with the defaults of disable on the previous error.
Crash log submission ID 782.
Many thanks!
It's inconclusive, but looks like the Tune Explorer context menu may have a bug with how it handles reference counting (AddRef, Release and QueryInterface).
It may be worth reporting to the Tune Explorer authors, but failing that I would leave it blocked to avoid the crash. I can't see anything that we can do on our side to prevent it.
You're welcome, glad it helped and thanks for checking on it.
I reported this to the TuneExplorer folks in case they want to try and fix it for future versions. I will be leaving it blocked in DO for sure. It's just a free feature limited trial that only does a couple of things so I'll probably just uninstall it anyway.