Crashes and hangs in Windows 10 Creators update

That sounds like progress.

While the main program and functionality of Acronis TrueImage has never caused a known proble, the shell extensions it installs have been known to cause some problems on & off over the years.

So you may be able to reinstall TrueImage and still use it with just the shell extensions disabled (either system-wide, using ShellExView, or just in Opus using the ignore_context_menus setting).

Disabling the shell extensions will lose things like some right-click menu options for TI backup files, but nothing vital (at least from my knowledge of older versions of TI). The main program is independent of them and everything can still be done via its UI.

Please let us know how things get on, as it may make sense to add mitigations to Opus to avoid these particular extensions from causing crashes. (In fact, we had them blocked in Opus by default for some time, but unblocked them late in Opus 11's lifecycle as they seemed stable again.)

The guides on right-click crashes and shell extensions which may cause problems have the IDs of the TI extensions for easy pasting, but it's also worth checking with ShellExView in case the IDs have changed in the newer version. Links to ShellExView and other details are in the two guides.