Directory Opus 12.11 keeps asking me to reboot. I have

Help & Support
1

I recently loaded Directory Opus 12.11 on my Windows 10 machine. Every hour or so, it prompts me to reboot. I have rebooted a number of times, and I still get the annoying pop-up window and audio reminder. Thank you for your help.

2

If you open RegEdit.exe and go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
is there a PendingFileRenameOperations value there on the right?

If so, what does it contain when you double-click it? (Is it all Opus-related, or other things as well?)

Clipboard%20Image
Clipboard Image.png2391×1347 207 KB

3

Thank you Leo...I did indeed find a Pending File Rename. It looks like it's been trying to execute a number of times. (I included a screenshot at the bottom)...

Files\GPSoftware\Directory Opus\Language\engl70ca.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Language\english.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu70da.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopusbch.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu734b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopus.exe
\??\C:\Program Files\GPSoftware\Directory Opus\dopu737b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopushlp.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu73b8.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu73c8.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib32.dll
\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7426.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7zip.dll
\??\C:\Users\GSAUND~1\AppData\Local\Temp\{9163D30B-3951-48F9-9698-D25462A2C2A6}\ISBEW64.exe

\??\C:\Users\GSAUND~1\AppData\Local\Temp\{9163D30B-3951-48F9-9698-D25462A2C2A6}\

\??\C:\Program Files\GPSoftware\Directory Opus\Language\engl459a.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Language\english.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu45aa.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopusbch.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu47fb.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopus.exe
\??\C:\Program Files\GPSoftware\Directory Opus\dopu483a.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopushlp.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu4859.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu485b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib32.dll
\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus48a7.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7zip.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\WebP48d6.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\WebP.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\audi48d7.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\audiotags.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\dcra48f5.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\dcrawrap.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\docs4906.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\docs.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\gifa4943.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\gifanim.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\j2k4964.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\j2k.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\movi4982.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\movie.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\mult4992.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\multiview.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\opus49a1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\opuswic.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\pcx49b1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\pcx.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\targ49c0.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\targa.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text49d1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text49ef.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\textthumb.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wav49ff.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wav.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wma4a0f.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wma.dll

\??\C:\Program Files\GPSoftware\Directory Opus\Language\engl70ca.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Language\english.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu70da.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopusbch.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu734b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopus.exe
\??\C:\Program Files\GPSoftware\Directory Opus\dopu737b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopushlp.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu73b8.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu73c8.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib32.dll
\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7426.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7zip.dll
\??\C:\Users\GSAUND~1\AppData\Local\Temp\{9163D30B-3951-48F9-9698-D25462A2C2A6}\ISBEW64.exe

\??\C:\Users\GSAUND~1\AppData\Local\Temp\{9163D30B-3951-48F9-9698-D25462A2C2A6}\

\??\C:\Program Files\GPSoftware\Directory Opus\Language\engl459a.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Language\english.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu45aa.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopusbch.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu47fb.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopus.exe
\??\C:\Program Files\GPSoftware\Directory Opus\dopu483a.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopushlp.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu4859.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib.dll
\??\C:\Program Files\GPSoftware\Directory Opus\dopu485b.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\dopuslib32.dll
\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus48a7.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\VFSPlugins\opus7zip.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\WebP48d6.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\WebP.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\audi48d7.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\audiotags.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\dcra48f5.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\dcrawrap.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\docs4906.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\docs.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\gifa4943.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\gifanim.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\j2k4964.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\j2k.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\movi4982.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\movie.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\mult4992.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\multiview.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\opus49a1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\opuswic.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\pcx49b1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\pcx.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\targ49c0.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\targa.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text49d1.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\text49ef.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\textthumb.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wav49ff.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wav.dll
\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wma4a0f.rra
!\??\C:\Program Files\GPSoftware\Directory Opus\Viewers\wma.dll

sdfsfsdfsdfsd
sdfsfsdfsdfsd.jpg1366×734 191 KB

4

Out of interest, is this file (and the other ones referenced) actually present?

5

Thanks, Jon:

Yes...The following are present, as indicated.

dopusbch.dll
dopushlp.dll
dopuslib.dll
dopuslib32.dll

dopu45aa.rra
dopu47fb.rra
dopu70da.rra
dopu73b8.rra
dopu73c8.rra
dopu483a.rra
dopu485b.rra
dopu734b.rra
dopu737b.rra
dopu4859.rra

In Directory Opus/Viewers:

audiotags.dll
dcrawrap.dll
docs.dll
gifanim.dll
j2k.dll
movie.dll
multiview.dll
opuswic.dll
pcx.dll
targa.dll
text.dll
textthumb.dll
wav.dll
WebP.dll
wma.dll
audi48d7.rra
dcra48f5.rra
docs4906.rra
gifa4943.rra
j2k4964.rra
movi4982.rra
mult4992.rra
opus49a1.rra
pcx49b1.rra
targ49c0.rra
text49d1.rra
text49ef.rra
wav49ff.rra
WebP48d6.rra
wma4a0f.rra

Thanks again

Greg

6

Please try this:

  • Delete the PendingFileRenameOperations value from the registry. (Check nothing else had added any non-Opus entries first, in case they're needed.) Only delete the value from the right-hand panel in RegEdit. Don't delete the whole key it is under, as that would be very bad.

  • Delete all the *.rra files below the Opus Program Files folder.

  • Download and run the 12.12 installer from here, then reboot at the end when prompted.

  • If you're using any kind of custom installer/uninstaller tool, disable it while doing this, in case it is causing the problem.

If you do that, is the PendingFileRenameOperations value and .rra files still there after the reboot, or does it start working correctly?

7

Leo:

Success! Thank you. I edited the reg, deleted the file, and reran the 12.12 installer.

It's magic. Thank you so much for your help!

Greg
Elk Grove, CA

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