Directory Opus12 actually shut down the activation?I have suffered a loss

The Directory Opus 12 purchased from the Chinese agent cannot be activated after installation. When attempting manual activation, it redirects to the activation page for version 13. After activation, it directly upgrades to version 13, which makes me feel like I've made a new purchase, even though I only have a one-year subscription. Upgrading, on the other hand, comes with a two-year subscription.

Moreover, I intentionally purchased the most expensive Professional version, which is one-third more expensive than Opus 12 Light. However, according to the official information, Opus 12 Light can also be upgraded to version 13.

I feel like I've been shortchanged. Why did the official release of version 13 directly disable the activation of version 12? If that's the case, all agents should be instructed to disable the purchase link for version 12, or clearly state that the purchase is for version 13.

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I don't really understand your problem I'm sorry. Could you please email us at sales@gpsoft.com.au to discuss this? This forum is really meant for technical support.