DO starts and freezes and I have to use the Task Manager to exit.
Leo
February 2, 2020, 9:38pm
2
These are the best places to start:
You can also generate some snapshots of the frozen process and send them to us, which we can use to see if the problem is in Opus or a 3rd party shell extension (or something else):
If you find Directory Opus is hanging, using a lot of CPU, or otherwise exhibiting unexplained behaviour, one important diagnostic tool is the generation of manual process snapshots (often called "dumps").
These snapshots capture the state of the Op…