DO12 - Folder tooltip size calculation problem

Help & Support
1

A lot of times when I hover mouse over a folder it fails to calculate the size and show the partial content within the tooltip. It will show for example...


instead of


This happens when I've just navigated to a folder, and hover over a folder for the first time. Once this happens if I hover over a different folder it usually calculates normally. And once one folder calculates all others will too. Again, it only seems to happen on the first hover of a entered folder, and will continue to happen (on the same folder) until I hover a different folder. Then this behavior can all happen again once I navigate to another folder. This doesn't happen 100% of the time but around 70%. Hope my explanation isn't confusing.

Here is what I have set in my "Info Tip" tab under "All Folders" within File Types dialog.

<b>{foldersize}</b> {dircount}/{filecount} <#808080>{dircounttotal}/{filecounttotal} ({pathlen})</#> {foldercontents}

I'm sure this began in 12.0.8

Thanks

2

Thanks for the detailed report!

This should be fixed in 12.0.11. (Once the new beta is out, please let us know if you still see the problem.)

3

Problem resolved! Thanks again.

4

There is a similar problem with tooltip folder calculations. If one hovers the mouse over a folder with a lot of content where it takes a few seconds to perform calculation. Then remove the mouse pointer from the folder before the calculation finishes, it will not attempt to finish calculation when the mouse is hovered over that same folder again. It'll display "Scanning Folder..." indefinitely within the tooltip. Only when you navigate away and come back will it start to calculate the folder again.

Thanks

5


6

Thanks for that report, we should have a fix for this in the next update.