DOpus 12 not responding (Cfi ShellToys)

Help & Support
1

​Hello

Directory Opus Pro 12.33 Build 8659 x64
OS 10.0 (B:22621 P:2 T:1) SP 0.0

I am writing to let you know that my DirectoryOpus 12 is not working when trying to right-click to bring up properties for a drive in the right panel. When trying to right-click on a drive in the left panel, to bring up properties, Directory Opus crashes.

Video showing the problem is linked

DirectoryOpus12 Crashing.mp4 - Google Drive.

Please would you be able to look into this.

Thank you in advance
Steve

Edit
I've emailed a crashdump file
Steve

2

The crash is in a DLL called CfiShell64.dll which seems to be a part of something called CFi ShellToys.

1 Like
3

Thank you very much for your quick response.

I've uninstalled CFI ShellToys and DOpus is working as it should again. :ok_hand: