DOpus stalls when opening when myCloudDesktop.exe is installed

Help & Support
1

In addition to Dropbox which works fine and presents no problems with DOpus,
I am using a cloud service from Swisscom called myCloudDesktop.

https://filehostdesktopwin.mycloud.ch/myCloudDesktop.exe

When this program is running, whenever I open DOpus, it hangs for a while before showing the lister contents.
This does not happen when I open the same directories using Internet Explorer!

Is this a bug or is there a setting in DOpus to change to solve this so that DOpus runs normally (opening listers quickly).

Looking forward to your help.
Best regards,
David

2

Sounds like an issue in CloudDesktop, but you could send us some process snapshots if you want, and we can see if the delays are happening in our code or theirs.

3

OK will do, most likely tomorrow

4

Logfile.rar (2.1 MB)

I have uploaded the process snapshot of Dopus.exe when running mycloud.exe and opening a lister.
I look forward to your feedback on possible causes of the delay in the lister appearing.