Dropbox Still Appearing in Folder Tree after Uninstall

Help & Support
1

Dropbox Version: 12.21 x64 Windows 10 (Latest Version)

I have recently uninstalled Dropbox from my PC as I do not use it anymore.

Annoyingly, I still see a Dropbox folder in my Desktop folder tree:

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If I try to click on it I get the following error message:

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I do not see a similar folder in Explorer.

I have tried creating the folder (via Explorer) and then deleting it (in DO), but whilst the actual folder disappears, the "ghost" in the DO folder tree still remains.

I have searched the DO manual and the forums (and Dropbox forums), but have not found anything relating to the specific issue.

2

Using RegEdit, see if HKEY_CLASSES_ROOT\CLSID\{E31EA727-12ED-4702-820C-4B6445F28E1A} is still there. If it is, DropBox didn't uninstall itself properly.

If it has a System.IsPinnedToNameSpaceTree value below, set it to 0 and restart Opus and it should be gone from the tree. (If it doesn't already exist, create a new DWORD value then set it to 0.)

(Assuming Opus is also on the latest version.)

3

That great, changing the value worked for me. Thank you.