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"Feature Transfer Error: Catastrophic Failure" Running DOPUS 12.7 Update


#1

I tried applying the 12.7 update from "Check for program updates". In the middle of the install wizard, a box pops up with the text 'catastrophic failure'. When this box is dismissed, the wizard also disappears and update has not been applied.

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#2

Please try the things in this guide. The error message doesn't match any of them exactly, but we've seen the same underlying problem trigger different error messages from InstallShield before:

Also check if any antivirus scanner may be blocking the new files, which happens more often when they are brand new and haven't been widely seen by the av tools.


#3

Leo,

I manually downloaded the 12.7 installer rather running from the program updates dialog. Running the manually downloaded installer I was able to successfully upgrade.

If anyone is interested, I'm on Windows 10 with Microsoft's virus protection (no third-party AV).

Thanks,

Mike