I'm making a simple search - find all Word documents that contain Dell Account as part of the title. I'm only searching the Documents folder. Dopus found one file. I also searched using Zabkat xplorer2 finding two documents. I looked for the files using DOpus, and there are two.
I have had this issue before, but this is a simple example. Zabkat xplorer2 ( https://www.zabkat.com )is another file manager, but I find DOpus easier to use.