Find Duplicate Files is not finding known duplicates

Help & Support
1

I use Find Duplicate Files, use the "MD5 Checksum" mode, all checkboxes unchecked except "Clear Previous Results" and "Search inside subfolders." It finds no duplicates even though I know for a fact there are duplicates, because I just copied a file in that tree to a different directory (still in the same directory hierarchy I am searching).

The "Searching for Duplicates" dialog that shows up while it is scanning just has a single word on it ... "yes" ... whose tooltip is also "yes". Which is really weird.

The Find Duplicate Files functionality does work sometimes in other directories. However it is not working at all in this directory.

This is one of the functions of Directory Opus I use the most.

2

I should also say I am using 11.4 x64 build 5529.

3

There is a known issue where this happens sometimes, which is on our list to fix.

If you click the Find button again after it happens, it should work the second time.

4

Thanks for your reply, leo.

This may be a different bug, then, because no amount of clicking the "find" button changes the behaviour. It simply does not find anything and I doubt it is even really looking.

5

Do you have an ETA on a fix? This issue is making the upgrade to 11 feel like a downgrade.

6

Having tried a lot today, we can no longer reproduce the issue in 11.5.3, so it may actually have been fixed already.

7

OK, thanks, leo.

8

It seems to be working properly in 11.5 build 5298, which I just downloaded.

9

I am having the same problem. Or a slight variation. I ask DO to find duplicate files in a directory, I select "delete"; sometimes it deletes them sometimes it does not. After I get what appears to be a response that the duplicates were deleted, I try find duplicates again. IT finds more!
I may have to do this three or four times to get the files found and deleted.
Windows 8.1; 64 bit not certain which build, but I update once a week.

Any insight?

And why is the DO Resource Centre Search tool not able to find this topic when I used the term "duplicate"? I had to scroll through the topics to find this one.

Thank you!

10

Nekulturny, if you're not searching in different paths then try this: Move all the files/folders you're searching into a new subfolder. Basicly, make the root you're searching one level 'deeper'

C:/SearchHere/ --> C/Temporary/SearchHere/