Folder icon randomly gets small

Hello!
I've search for this issue, but not found something relevant to it.
Sometimes, randomly, some folders gets its icons very small, which doesn't happen in File Explorer.


If I go to Properties -> Customize -> Change Icon and choose Restore Defaults, the icon reverts to its normal size.

I can uncheck Display thumbnails for folders in DOpus to evade this issue, but I will loose the new Windows 11 preview for what's inside of Folders.

I have tried different options in Adjust folder thumbnail settings but with no luck.

Is there something that can resolve this problem and keep the preview of folder content?

Looks like you're displaying thumbnails but the thumbnail for that folder doesn't generate.

Is it the same in File Explorer's thumbnail modes?

No, in File Explorer all folders looks normal in any View Mode.

If you F5 refresh, or use File > Exit Directory Opus and then re-open it, does the problem persist?

Is it always with the same folder?

Only with folders in cloud storage?

Yes, is still persist after Refresh or File - Exit Directory Opus and reopen.
I don't think the same folders keeps getting small. Folders appears to be randomly affected and I couldn't relate to something.
It affects local drives as well.

Not sure what’s going on in that case.

The folder thumbnails come from Windows, so maybe the newly re-added functionality in Windows 11 still has some bugs.

This behavior is not new. I have encountering it also before Windows 11 got the new thumbnails for folder content.

We have no other reports like this so it seems like something isn’t always working with folder thumbnails on the machine.

Clearing the system icon and thumbnail caches may be worth a try, although problems with those would usually also affect Explorer.

Is it possible Explorer is also affected but not being used enough to notice the issue there?

I almost can guarantee that File Explorer never got the small icons.
After some deep diggings, I have found another file manager which renders the small icons and also a weird black background on some folders:

Directory Opus:

File Explorer:

Files App (github 2.4.40.0 version):

I have jumped on a Virtual Workstation to make some tests as fresh installs and discovered that DOpus is the source of those black backgrounds rendered by Files App. If I use Windows tool Disk Cleanup to clear Thumbnails, all black backgrounds are gone and also size of affected icons get normal, but the black background come back after a new refresh with DOpus. I wonder if this thumbnail modification can also affect icon size on some folders.

The black folder background issue you're seeing in the other file manager is a very old issue in Windows that can affect anything that uses shell folder thumbnails.

It's nothing to do with Opus, and Opus has nothing to do with folder thumbnails in any other software.

It's a bug in Windows that has existed since Vista, where Microsoft's code doesn't handle the alpha channel properly and sometimes gets it so wrong that it renders the background black. You'll see it in File Explorer as well, from time to time, even on systems without any other file manager. It's a bug in the Windows shell that will affect anything that displays folder thumbnails generated by the shell.

1 Like

I see! From my tests it seems that something was triggering the black background in Thumbnails Cache, since this effect persists on folders even after Windows restart and disappear only when using Disk Cleanup to clear Thumbnails. I will keep testing.

Thank you very much for your support!

Yes, once one program causes Windows to generate a folder thumb, the thumb will then be cached and will continue to be displayed by that program and as well as any others, until something happens to invalidate the cache. (Either the cache being deleted entirely, or some aspect of the folder changing so that Windows generates the thumbnail again.) The cache lives on disk so it'll survive a reboot, too.

Every time Windows re-generates a new version of the folder thumbnail, there's a chance it'll get a black background (or lose the black background if it had it before). As far as I can tell, it's completely random, and it doesn't matter which application requests it either (they're all calling the same "get me a thumbnail for this folder/path" API at the end of the day).

2 Likes