Freezing when right click

I have used Dopus happily for many years, however recently the program freezes when I right click a file e.g. to move it to a different folder. Running the latest update of v12. Rebooting the PC does not help. I purchased v13 however the problem remains, making the use of the software impossible. No other new software recently installed.

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See Crash, exit or high CPU when right-clicking certain files for how to track down the shell extension that's freezing.

Thank you for the very rapid response. The extremely quick fix worked perfectly for one file, then the freezing returned.
I will follow the other suggestions when I have time to dedicate to the task. Meanwhile, back to the very clunky Windows Explorer...........

Update- your recommendation is now working and holding the shift key is an excellent suggestion. My sincere thanks.