FTP problem when refreshing lister

Help & Support
1

In DO 12.29 with Advanced FTP, the lister does not refresh without crashing.
I open the session with default directory mywebsite.com then click on a .js file and open it in the viewer pane. Then if I hit F5 to refresh the lister, it goes wild and ends up high in the Linux folder order and I have to restart DO to get back into my website. Here's an image of the lister after refreshing and a copy of the log with a bunch of errors in it. Most frequent error appearing is "/home: permission denied" (I even get that right after a successful login to the ftp).

ImageCapture007
ImageCapture007631×1019 72.9 KB 

Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
SSH: Listing Directory
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:6880:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
SSH: List complete 17 files.
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Directory /home: permission denied
Connection closed
SSH: rm /home/myusername/mywebsite.com/.htaccess REDIR TO HTTPS plus EXPIRESBYTYPE: OK
SSH: rm /home/myusername/mywebsite.com/.htaccessOLD: OK
SSH: Listing Directory
SSH: List complete 51 files.
SSH: Listing Directory
Opening Connection mywebsite.com:22
SSH: List complete 52 files.
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:60:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Connection closed
SSH: Directory /home: permission denied
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d80:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Listing Directory
SSH: List complete 52 files.
SSH: Receiving access.log 
SSH: Listing Directory
SSH: List complete 52 files.
SSH: rm /home/myusername/mywebsite.com/access.log: OK
SSH: Listing Directory
SSH: List complete 51 files.
SSH: Listing Directory
SSH: List complete 13 files.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Receiving index.php 
SSH: Receiving .htaccess 
284 bytes received in 0.94 seconds (2.952 Kbytes/sec)
SSH: Receiving index.php 
SSH: Listing Directory
SSH: List complete 142 files.
SSH: Listing Directory
SSH: List complete 102 files.
SSH: Listing Directory
SSH: List complete 9 files.
SSH: Receiving .htaccess 
284 bytes received in 0.109 seconds (1.976 Kbytes/sec)
SSH: Listing Directory
SSH: List complete 16 files.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Listing Directory
SSH: List complete 16 files.
SSH: Listing Directory
SSH: List complete 14 files.
SSH: Listing Directory
SSH: List complete 50 files.
SSH: Listing Directory
SSH: List complete 11 files.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Listing Directory
SSH: List complete 32 files.
SSH: Listing Directory
SSH: List complete 11 files.
SSH: Listing Directory
SSH: List complete 1 files.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Receiving index.php 
SSH: Listing Directory
SSH: List complete 4 files.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Listing Directory
SSH: List complete 3 files.
SSH: Receiving .htaccess 
284 bytes received in 0.125 seconds (1.976 Kbytes/sec)
SSH: Receiving index.php 
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d::0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: File pgs renamed / moved.
SSH: Listing Directory
SSH: List complete 2 files.
SSH: Receiving index.php 
SSH: Listing Directory
SSH: List complete 27 files.
Connection closed
SSH: Directory /home/dev: no such file or directory
SSH: Directory /home: permission denied
SSH: Directory /home/home: no such file or directory
SSH: Directory /home: permission denied
SSH: Directory /home/home/home: no such file or directory
SSH: Directory /home/home: no such file or directory
SSH: Listing Directory
SSH: List complete 0 files.
SSH: Move/Rename /sbin /swap/sbin: permission denied
SSH: Directory /mywebsite.com: no such file or directory
Connection closed
Connection closed
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
SSH: Listing Directory
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d:f40c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
SSH: List complete 17 files.
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Directory /home: permission denied
Connection closed
SSH: Receiving test1.php 
84 bytes received in 0.78 seconds (0.1000 Kbytes/sec)
SSH: Receiving test1.php 
84 bytes received in 0.78 seconds (0.1000 Kbytes/sec)
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:680:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Sending test1.php 
SSH: Done set file time.
Connection closed
SSH: Listing Directory
SSH: List complete 51 files.
SSH: Receiving signup-style.css 
SSH: Receiving test1.php 
89 bytes received in 0.63 seconds (0.1000 Kbytes/sec)
Connection closed
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4:80:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Opening Connection mywebsite.com:22
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
SSH: Listing Directory
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d:80:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
SSH: List complete 27 files.
Sent password
Using username "myusername".
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Opened main channel
Started a shell/command
Started a shell/command
SSH: CTS CONNECTED
SSH: CTS CONNECTED
SSH: Directory /home: permission denied
Connection closed
SSH: Listing Directory
SSH: List complete 17 files.
Connection closed
SSH: Receiving qr_subscribe_event.php 
SSH: Receiving signup-app.js 
SSH: Receiving signup-app.js 
2295 bytes received in 0.172 seconds (12.712 Kbytes/sec)
SSH: Listing Directory
Opening Connection mywebsite.com:22
SSH: List complete 51 files.
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Connection closed
SSH: Directory /home: permission denied
Opening Connection mywebsite.com:22
Connection closed
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4d0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Directory /home/dev: no such file or directory
SSH: Directory /home: permission denied
SSH: Listing Directory
SSH: List complete 11 files.
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
SSH: Listing Directory
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
SSH: List complete 9 files.
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Listing Directory
SSH: List complete 20 files.
Connection closed
SSH: Listing Directory
SSH: List complete 1 files.
SSH: Directory /home: permission denied
Connection closed
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Opening Connection mywebsite.com:22
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:4:80:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Directory /home: permission denied
Connection closed
SSH: Receiving signup-app.js 
SSH: Listing Directory
Opening Connection mywebsite.com:22
SSH: List complete 51 files.
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa 2048 f1:e6:a5:68:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
Connection closed
SSH: Directory /home: permission denied
Opening Connection mywebsite.com:22
Connection closed
Server version: SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is:
ssh-rsa048 f1:e6:a5:68:4d0:0c:53:17:91
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Using username "myusername".
Sent password
Access granted
Initiating key re-exchange (enabling delayed compression)
Opening session as main channel
Server supports delayed compression; will try this later
Doing ECDH key exchange with curve Curve25519 and hash SHA-256
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Opened main channel
Started a shell/command
SSH: CTS CONNECTED
SSH: Directory /home/dev: no such file or directory
SSH: Directory /home: permission denied
2

I can't see anything crashing here, just the folder not changing to the one you expect. Crashing means the program (or at least one of its threads) terminates unexpectedly, not just that something happens.

That means the FTP server doesn't allow the account you're using to view the folder you're trying to view. The issue is with the account/permissions setup on the server side, if that's a folder you need to view or the default folder the FTP server puts you in after login.

3

Leo:
Ok, I concede it wasn't "crashing", just a fender bender! But when I do a refresh, I get errors about the /home directory and end up somewhere on the server (as in the image above) where I can't find my website anymore. I have to close the lister and restart the ftp session. I've experimented and found that there's a pattern here. It only happens using SFTP, not FTP. It only happens on servers at Dreamhost, not others AND it's only with Opus (Filezilla shows no problem). I've contacted Dreamhost support and they say:

"We believe the Opus software with the SSH protocol its connecting on may have a previous key saved
somewhere within the app data path on the local machine. Since it connects to other ISPs as well as over an insecure connection, the best course of action would be to contact Opus and see if there is a way to clear this information."

I believe Opus stores certificates cached in the registry. Could this be an issue? I tried connecting with my laptop, but I still get the same issue with SFTP on my Dreamhost accounts. So it doesn't seem to be a local computer issue.

I have set you up with a temporary login for one of my Dreamhost accounts and have PM'd you with temporary login details if you'd like to investigate further.
THANKS!

4

I think the only thing stored across a reboot is the server fingerprint, which is just something which identifies that the server hasn't changed.

Nothing that affects which folders you have permission to view on the server side is cached on the client side, to my knowledge.

The SSH key, if any, is configured in Opus's FTP Address Book settings for the site. If you're using an old key/account there then that might explain things. But otherwise it looks like a permissions issue (or the wrong home path) in the server-side configuration.

5

Well it's not anything that's stored on the local computer. I installed DO on a new laptop, setup SFTP (no SSH key) and have the same issue. Can't imagine why it's only with domains at Dreamhost (they have no clue either) and with Opus (Filezilla and WinSCP have no problem).

In the log, I see this info:

Server also has ssh-ed25519/ecdsa-sha2-nistp256 host keys, but we don't know any of them
Host key fingerprint is: ssh-rsa 2048 f1:e6:a5:68:4d:f4:16:78:aa:8f:f1:80:0c:53:17:91

Is it related to this messagebox? And if so, where is this cache in the registry?
ImageCapture002

Very frustrating because I just LOVE Opus access to FTP. Guess I'll just have to use plain FTP on port 21 for these sites and live with that if I can't resolve this enigma.

(Leo: did you get my pm with ftp login info?)