I'm running Opus 10.5.7.0 on Win7/64 doing FTP to a linux host where all my domains are. While browsing through one of the domains, I was looking at a subfolder (/mydomain.com/couch/uploads/) and only saw one folder in it, (file). Using other ftp clients and SSH, I saw that there actually was another folder (images) and a file (.htaccess) in it as well. These do not appear in Opus' listing. The owner and permissions on both (file) and (images) are the same and there's nothing in the (.htaccess) that would appear to be doing anything to hide the (images) folder. Since all my other ftp clients show them, why don't they appear in Opus?
Does the status bar indicate any items are being hidden? If you hover the mouse over the hidden count, what does the tooltip say?
.thumbs and .htaccess are both hidden files/folders (they start with a . which is the convention for hiding things on Unix/Linux). Having Opus configured not to show hidden files would explain them, at least.
Options are set to show system and hidden files. Plus I can see .htaccess in other folders. The "image" folder doesn't appear in either the lister nor the folder tree on the left.
When you connected using a command-line client, which command did you use to list the folder?
Opus will normally use MLST by default. Check that command on the site lists the missing files, and that there's nothing unusual about the output for them vs other files.
You can change the command Opus uses via the FTP Address Book, Misc tab when editing the site. The MLST and LIST options are the two relevant ones.
If there's a way we could get a login to the site to investigate, we could check in more detail. (Of course, don't post the details to the forum.)
At a DOS command line: FTP mysite.com
myusername
mypassword
cd couch/uploads
ls (or dir)
The DOS client did NOT show the .htaccess or other hidden files but it DID show both the FILE and IMAGE folders.
Filezilla shows all folders and files with default settings.
I tried changing the default in Dopus to MLST but it didn't appear to make any difference.
Contact me with an email address or authorize me to PM with you and I can give you temporary FTP access. You could also VNC or Teamviewer into my pc at a prearranged time. (I'm available most any day from 8am-6pm GMT-8).
If emailing the details is OK, you can reach me at leo@gpsoft.com.au or jon using jon@ the same domain.
A temporary FTP login would be ideal as then we can test code or configuration changes against the real thing to ensure what we think is the fix really works.
We used Team Viewer to look at this and it appears to be working now, although it's not entirely clear why.
What I did was edit the FTP Address Book entry for the site, went to the Misc tab, turned off Use Defaults, turned on Use custom LIST command and typed LIST as the command. I then went to the file display and typed >Go REFRESH (you can usually push F5 but I think the key was redefined on this setup).
The missing items then appeared. That makes sense, if the default MLST/LIST command and arguments were not working on the server. The strange part is, I then undid those changes with the aim of testing something different, and it was still working. I can't entirely explain that, but perhaps changing things caused the site's configuration to be re-written and fixed something about the config file.
If it does stop working again, we can do the same again, and this time first make a backup of the config for before & after comparison. But it looks like things should work now.
