Incorrect Default Format for CD/DVD/UDF Removable Drives

SUBMITTED TO GPSoftware:

------------------------------------------------------------- Tracking Number: 330011844000 Support Issue: Program Anomaly Submission Date: 4/28/2006 12:08:56 PM -------------------------------------------------------------
This issue has already been reported to GPSoftware, it is listed here in case other users encounter this, or have more to add to it.

ISSUE:
DOpus Doesn't Use the Correct Default Format CD/DVD/UDF Removable Drives.

ISSUE TYPE:
This is either a Design Flaw or a Bug, depending on the intended design.

RELATED SETTINGS:[ul][li]Preferences - Folders -[ul][li]Options[ul][li] Enable Folder Content Type detection[/li][/ul][/li][li]Folder Formats[ul][li] Custom Folder Format[ul][li] Columns[/li][/ul][/li][li] Removable Drive Folder Format[ul][li]Columns[/li][/ul][/li][/ul][/li][/ul][/li][/ul]RELATED DOCUMENTATION:
[ul][li] Folder Options - Page 45 DOpus 8 Manual[/li]
[li] Folder Formats - Page 48 DOpus 8 Manual[/li]
[li] Folder Options - Page 84 DOpus 8 Manual[/li][/ul]STEPS TO RECREATE THIS ISSUE:
This issue has been confirmed on two computers and can be recreated at will.[ol][li] Ensure the system has ready access to one of the following:[ul][li] A Local Hard Disk Drive[/li]
[li] A Local Floppy Disk Drive[/li]
[li] A Local CD/DVD-ROM Drive[/li]
[li] A Local USB Flash Drive (NOTE: This is not a HDD).[/li]
[li] A Mapped, or a UNC Network Drive.
Ensure that all of the above are inserted, or connected.[/li][/ul][/li]
[li] Open DOpus Preferences to Folders - Options and uncheck the Enable Folder Content Type Detection option. Content Type Formats exacerbate this issue by preventing it from being easily noticed. Furthermore, at all times during recreating this issue, visually monitor the Content Type to ensure it remains .
[/li]
[li] Modify the Default Formats listed below, so each may be uniquely identified when in use as follows:[ol][li] Local Drives - Set the last column to Owner[/li]
[li] Network Drives - Set the last column to Location[/li]
[li] Removable Drives - Set the last column to Extension[/li]
[li] Custom - Set the last column to Short Name
Apply the Settings and close all Listers.[/li][/ol][/li]
[li] Open a single Lister, and choose a Lister Style that does not contain its own Folder Format. Lister Style Folder Formats exacerbate this issue by preventing it from being easily noticed, or by giving the appearance of more issues, when there are none. Furthermore, at any time the Actual Results do not agree with the Desired Results, confirm that the Lister Style in use does not contain its own Folder Format.
[/li]
[li] List the Local Drive.

DESIRED RESULTS: The Local Drive folder format is always used.
ACTUAL RESULTS: The Local Drive folder format is always used. - correct
[/li]
[li] List the Network Drive. (It does not matter if the network drive is mapped or UNC; the results applies to both types of networked drives.)

DESIRED RESULTS: The Network Drive folder format is always used.
ACTUAL RESULTS: The Network Drive folder format is always used. - correct
[/li]
[li] List the Floppy Drive.

DESIRED RESULTS: The Removable Drive folder format is always used.
ACTUAL RESULTS: The Removable Drive folder format is always used. - correct
[/li]
[li] List the USB Flash Drive.

DESIRED RESULTS: The Removable Drive folder format is always used.
ACTUAL RESULTS: The Removable Drive folder format is always used. - correct
[/li]
[li] List the CD Drive (this also applies to DVD Drives, and Iomega Rev drives which use the UDF file system and appear to the OS like a CD-ROM).

DESIRED RESULTS: The Removable Drive folder format is always used.
ACTUAL RESULTS: The Custom folder format, not the Removable Drive Format, is always used. - incorrect

The actual results for step 9 can be recreated at will, on different computers.[/li][/ol]RATIONALE:
DOpus correctly uses the Removable Drive Default Format whenever a Floppy Disk is listed. Other devices types such as: CD, DVD, and Iomega Rev drives are also removable storage devices. Therefore, DOpus should identify these types of removable drives the same as a Floppy Disk, and apply the Removable Drive Default Format, not the Custom Format.