I've been a user for many years. I have found your program Directory Opus indispensable and much superior to anything else. Your latest upgrade notice appeared on my computer and I dutifully proceeded to upgrade. BUT, the upgrade failed and now I no longer have a viable program. The error message was as follows:
Error# 0x8000FFFF
Kernel \ServiceProvider.cpp (121)
I subsequently downloaded earlier versions of DO which prior to this latest attempt to download were working fine. They now all show the same error code and abruptly stop. So I currently have no access to your program.
I have followed your directions to associate my registration code with your service and that has occurred but I have absolutely no idea how to request technical help, which is what I am doing now.
Please provide some help.
Thank you,
Michael