Greetings. I came across another thread just a moment ago discussing the problems some people were having with Logitech Setpoint and their mouse configurations not working properly. Seeing as Setpoint as Setpoint has all but gone the way of the Dodo, the new illustrious piece of coding witchcraft the Logitechers have created is Options / Options + . It is used for 99% of their new hardware (mouse/keyboard/etc.) and it is quite lovely when it decides to work.
I haven't been able to find out what causes it, but randomly while doing just about anything, Options+ will decide to no longer perform functions that are programmed to your various mouse/keyboard buttons. The only way you discover this is you go to use it, and it simply doesn't work. No visual indication, no error, nothing. While still frustrating, I have eliminated 97% of the irritation by finding a way to resolve the problem with one button that you click whenever this happens to you. All it does is restart the Options+ service within Windows, and viola - back up and running until it does it again. This is my button code
I had multiple issues, similar to yours and not having any coding experience I found only one working solution... which was to downgrade from options plus to options. Since then, no issues.
Their software is one star out of five, while the hardware is really good. Four stars out five. That being said I see a lot of youtubers using MX Master series mouses and honestly having one of those I can say It is not that great. It just looks really futuristic and cool, but is very big and nobody of this youtube shills ever tell you that. They just tell you about the pluses. Nobody said a word about the non existent Logitech support or their software issues. Marketing and Design is more important to Logitech than their hardware actually working and I think this is a trend for all manufacturers.
This is what I like about Directory Opus. It is made by more practical people. Less fanfare and more functionality that is actually useful. Though business wise I see that the Logitech aproach works better, sadly.
Well, you have me on everything you wrote. I'm not going to argue with any of it. Logitech has really, really declined in the past years, above all else their support is next to non-existent. However, I am one of the worst when it comes to changing habits and things I am used to, and I have always had this unexplainable thing for Logitech hardware. Trust and believe that I have done some severe recommending to their probably unchecked customer recommendations inbox. So for the time being, I am just going to deal with things as they are.
I will ask one thing though, when did you last experiment with the Options+ program? When they first released it, it was buggier than bug soup with a side of bug toast. Now that they have all but erased the original Options, they have worked out a good bit of the bugs, but certainly not all of them. If you have a pricey mouse of theirs that you aren't using because of their software and you haven't tried it in a while, I'd say give it a very brief attempt and see if they have changed what ailed you in the past. I've got Mx3 mouse, and an Mx2 as backup lol. I'm really just a sucker for how customizable they make their hardware. Let me know if you make any progress!
If your button solves your problem, It is as good a solution as mine, I guess.
I am using MX 3, because the software issues dissapeared after going back to simple Logi. I don't remember where I downloaded it. It was not on their official site, some other software site. I suffered for a year on their Options+. Probably the worst piece of software I ever used. Like so bad, It is actually funny to remember all the trouble It gave me. I had dozens of issues and complained everywhere, my complaint post on reddit got most upvotes ever of all my posts. The worst of all was it forcing to save your settings in cloud. Like what the hell... and I couldn't save a backup offline, so everytime I reinstalled it I had to manually restore all the settings for the mouse and all the apps profiles inside logi+ , because the software for some reason was not able to restore from their cloud . I think it gave some PTSD .
Once I went to the previous version everything worked without any issues. And still works for two years now. The whole reason why the new software was created has to be some nefarious stuff, like collecting data or something. As long as there is no need to change this older software I won't touch it with a ten feet stick .
The fact that not even one of the dozens of videos about MX 2 or MX 3 I watched have told anything about these issues is a clear sign that fancy and well edited videos on youtube are not to be taken seriously. They exist to sell something, not to teach you or explain something.
That said, I found out about Directory through a video from a youtuber, called ThioJoe. So take everything I say with a grain of salt.
I personally have a MX Master 3S with Logi+ installed.
I never had any issues with it. Then, again, I don't assign heavily customised stuff to my buttons and everything is almost at defaults.
The only problem I had, well, was that something the back and forward button would stop working. The way it stopped working is not the way you think they'd stop working.
One day, it happened and I was doing some file management as I was working from home. I wanted to go back one level and click "back". Nothing. Fine, I'll move my mouse and click manually. Then, I go to another folder, delete a file (or something) and then pressed "back" out of muscle memory. Then, DOpus popped up an error saying that the file couldn't be found.
What??
So, as I was trying to put the button as a keyboard shortcut in DOpus, when I finally clicked the button to assign it, the box showed "CTRL-Z" for the key pressed. Yes: for some UNSPOKEN reason, the button became Undo instead of Navigate Back. How the f_ did you manage that, Logitech?!
Just wtf.
The fix is simple enough: turn off and back on. Takes 2 seconds. Still, it shouldn't happen and god knows what you undid by accident before you found out what was going on...
@OCG I have also been baffled about Logitech's thinking about saving the configuration files offsite ONLY for a very long time. They don't even give you a choice, it HAS to be in the cloud. And what is really frustrating is that when you try and sync up with a previous config, if you don't have exactly the same program and version installed in the exact same location on the HD, the program customizations will not be downloaded and sync'd. Then, there are times where it just refuses to sync programs for any reason whatsoever. I just don't understand how Logitech can release software like this and lie to themselves sayin that it serves the customers the best way possible.
But if you want a SUPREME version of terrible software, buy a Logitech accessory that uses Ghub. Oh my dear God... that program makes Logi+ look like a Da Vinci masterpiece. Ghub is like the shortbus that hasn't had it's timing looked at in 30 years, engine is over heating and someone decided to use cheezwiz instead of oil for a lubricant. I'm at a loss here on who A) made this program and though they did a good job, and B) approved this program, releasing it to the public, thinking that people will actually use it and give soaring reviews for it. But it doesn't matter one bit, because all complaints about Ghub and Logi+ go completely ignored.
@lebon19 when you say "turn it off", do you mean the mouse itself? Funny enough, I have never once tried this, it never occurred to me to even do this , which I feel really stupid now considering. And when you said that the back and forward buttons would stop working properly, that is precisely what is happening with me, except there are times where my buttons will either not work at all , or give an incorrect action. I think you have experienced my troubles without even knowing it.
I find GHub preferable to Options+. Ghub has some issues but I’ve been able to work around them, while Options+ is banned from any of my PCs…
In particular, when Options+ was installed it would take focus from whichever program was active a few minutes after boot, kicking you out of any fullscreen thing and back to the desktop. It took a long time to track down the cause of that. (I suspect it’s their update checker doing it.)
Dude - HOLY CRAP! I just tried this 3 separate times and it works. How is it this simple? I went through all that trouble making that script button, and that's all you need to do. LoL... Good one, Logitech!
, because the software for some reason was not able to restore from their cloud 
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