Menu drop down not displaying in Windows 8.1 64bit

Help & Support
1

Menu drop down not displaying in Windows 8.1 64bit, I have uninstalled and reinstalled Directory Opus and still have the same problems. Any ideas on a cause and what can be done to resolve this issue?

2

What menu drop down are you referring to?

3

Please see the attached file for a screen shot and description of what I am seeing (or am not seeing in this case)

4

What attached file are you referring to?

5

If you're having trouble attaching things to forum posts, note that you have to click the Add the file button after choosing a file. That's what trips most people up (and a bit silly on phpbb's fault, but outside our control).

6

I have added the file several times now by attaching the file, and selecting add file, the process acts like it is working, but no attached file is ever displayed???

7

Which type of file are you trying to attach?

It should be a JPG/JPEG, GIF or PNG image or the forum may not accept it.

8

See attached screen shot of issue

9

Please try turning off Preferences / Toolbars / Appearance / Display drop shadow under menus as that may act as a workaround.

You can type >Prefs into the file display to open the Preferences window without using the menu. (A green "Command" field should appear when you type the > at the start. If not, make sure the main right panel where the files and folders are displayed is active by clicking on it.)

I suspect that is a graphics driver bug, since it hasn't been reported by any other Windows 8.1 users so far & hasn't been seen on our own Windows 8.1 machines, so it may also be worth checking if there is an updated driver for your graphics card.

10

I updated the Radeon drivers and made the changes you suggested and things are a little worse now, no menu drop down or when you right click a file, but if I use the standard windows explorer everything works fine. Any other ideas?

See below



11

Does toggling Preferences / Toolbars / Appearance / Use Office 2003-style for toolbars make a difference?

Are there any tools installed which modify how things look (e.g. skinning tools), or which change the way windows behave (e.g. multi-monitor tools, desktop layout tools)?

I don't know if this applies in your case but there seem to be issues on Windows 8.1 with machines that have a combination of integrated Intel graphics and separate Radeon GPU, with the Radeon drivers not functioning correctly once installed and causing errors in certain apps or very poor performance. I found a few threads about it:

(Windows 8.1 seems to have brought with it quite a few unexpected driver issues, especially for such a minor OS update.)