Two monitors, set in Win 10 to ‘extend’, where one monitor has lower resolution, if on the left hand secondary, low-res monitor you preview any type of file (e.g. .docx) in the Viewer Pane using the MultiView plugin, and then right click within the body of that file’s text, then the right click menu appears on the right hand monitor in unusably small text. Same problem with the hover tooltips at the bottom of the viewer pane. This is true even if I modify the properties for a Win 10 shortcut to Dopus to any of the “Override high DPI scaling behaviour. Scaling performed by:” options. I haven’t seen this behaviour in other viewer plugins. I know the MultiView plugin is old, but it is still really useful because it is a) fast at previewing Office files and b) is the only viewer I know which can search within the preview pane.
.....I suppose this might fall into the category of 'annoying DPI problems' and I therefore wonder whether instead you could solve the problem by ensuring that the context window stays on the monitor from which it was launched. Doable?
Haven't had a chance to look properly yet, but it will depend whether the dialog position is coming from us or from the third party viewer.
If it's coming from us then it should be something we can fix.
We've fixed this for the next update.
(It's unrelated to DPI, BTW.)
Excellent, thanks.
I've tested this and the context menu now appears in the correct place (on the left hand monitor) and with the correct font size. So thanks for that.
Unfortunately, right clicking on the tooltips at the bottom of the viewer pane is still not working properly. The hover text still appears in a tiny font, and on the right hand monitor.