No shortcut

Help & Support
1

Hello,

I am not able to create desktop shortcuts (windows 10) from either documents or programs within opus (send to desktop create shortcut, nothing happens) no I realise I cannot create a shortcut by dragging either, I get an icon (circel with a stripe, like not allowed to park), I tried lifting the UAC but that did not help either, I cannot create a shortcut from the explorer either, I switched of all my protection (virusscanner, vpn) but it does not make a difference, what could it be?

Thanks,

Micha

2

If it's affecting File Explorer as well then it's likely something either blocking shortcut creation or some component of the operating system is broken.

Have you tried a web search for a similar issue? There seem to be a lot of threads out there about similar issues, but you would be the best judge of which are closest to what you're seeing and the method(s) you've tried.