Norton Internet Security 21 "Scan Now"

First, for your current version - go ahead and copy and paste THIS into your context menu:

"C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\navw32.exe" {F}

...second, the reason NAV choked on {F} is most likely because I left out a piece. You probably left the 'Type' for your new context menu action set to the default value of 'Run an application (supported in Opus and Explorer)'. Change the 'Type' drop down to 'Run an Opus function (not supported in Explorer)' and the {F} code will work as expected. Sorry for leaving that bit out...

Worth noting though - that as you upgrade NAV, the path to navw32.exe is likely going to change. That kind of sucks, as it means you'll need to modify your context menu as you upgrade NAV to reflect the updated path.

Excellent! That's working perfectly on folders and files. You've also introduced me to one of the many abilities of Directory Opus that I've not used before. So thank you very much.

As you said earlier, it's likely we're going to have to put up with the inconvenience - unless the CEO of Symantec wants it back ...

I'm running Opus 10.5.2.0 and I do not have the option for 'Type' as stated, i.e., 'Run an Opus function (not supported in Explorer)'. I have two options for "Type": (a) 'Run an Application" or "DDE command'. Am I doing something wrong? BTW, C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\navw32.exe "%1" doesn't work for me either. I get a window asking me which program I wish to open the file I want scanned. Thanks.

The available type options will be different when creating a new context menu item versus editing an existing one. If the item was created with the wrong type, you may need to delete the item and create a new one to change it.

Could someone kindly post the step-by-step to add this command to the context menu for a newb like me? Thanks!

I've just installed version 11 beta, but it looks like the instructions are unchanged from version 10 - so here goes:

IMPORTANT: the path given in step 9 must be updated to reflect the installed-version of Norton. You will need to update the path whenever the location of the Norton files changes, i.e. after both minor and major Norton version-updates.

  1. From the Settings menu, select File Types
  2. Double-click on the second entry "(NONE) All files and folders"
  3. Click the Context Menu tab
  4. Click the New button
  5. Enter a name for your Action, e.g. Norton Internet Security Scan Now
  6. For Type, select "Run an Opus function (not supported in Explorer)"
  7. For Function, select "Standard Function (Opus or external)"
  8. Browse to the location of navw32.exe, select the file and click Open
  9. Add {F} to the end of the command. For the current version of NIS I have the following (the quotes are required):
    "C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\navw32.exe" {F}
    
  10. Click OK
  11. Click OK again
  12. Click Close (to close the Files Types dialog)

When you right-click on a file or folder you should see your custom action in the list (probably at the bottom). Select it and your folder or files should be scanned.

Some folder and file-names will cause the scan to fail. Aside from temporarily changing the file/folder name I'm not sure if there's a good solution to this.

I just used the great, detailed instructions above with Norton Internet Security version 21.0.1.3, after having uninstalled the McAfee Kive Safe that came pre-installed. Both of these programs would not show right-click (context) scan capabilities in DOPUS but would show right-click capabilities in Windows explorer.

After following the instructions from "lancea", I now have the right-click Norton capabilities that I had in version 20!

Thank you.

I am using Windows 8.1, 64 bit. I doi not, as yet, have the 8.1 update installed.

Hi Robert. That's great to know, thank you. It stopped working for me about a week ago after Norton released a bigger patch than usual. I simply had to change the sub-folder that referred to the new version number.

Hi lancea,

Actually, you have solved a problem I had - twice. This post you did about it stopping to work made me look to see if Norton had updated. It had, and that was why Norton had stopped working for me. Now I can quit pulling my hair out...

Thanks again!

Good one. Always nice to be able to give a little something back, especially when Directory Opus is such a productivity booster.

Many thanks, @lancea, for these instructions. Very handy.

Thank you. It's good that Norton don't change the folder very often, despite some of the LiveUpdates being very large. As you've obviously worked out (but it may be useful to others), the command for the current update of NIS is this:

"C:\Program Files (x86)\Norton Internet Security\Engine\21.3.0.12\navw32.exe" {F}

Thanks again, @Lancea.

=> The line with the engine number needs to be edited regularly: it is now 21.4.0.13.

I wish Directory Opus would do it for us!

We wish Norton didn't intentionally disable their shell extension outside of Explorer (and that they didn't include a changing version number in their exe path).

These problems are of Norton's making and there is no good way for Opus to solve them. Please complain to Norton.

Fair enough, this is indeed a Norton issue.

Symantec are changing the names of their products (ever so slightly). The command for the BETA version of Norton Security 22.0.0.79 is this:

"C:\Program Files (x86)\Norton Security\Engine\22.0.0.79\navw32.exe" {F}

I asked on the Norton Forum "GP Software Directory Opus users wish Norton didn't intentionally disable their shell extension outside of Explorer (and that they didn't include a changing version number in their exe path)."

The reply I got was: "Norton is not disabling the function in your program. Other file explorer programs also are not supported. I believe it has to do with the way these programs have not adopted the latest Windows APIs for that functionality. Others will correct me if i am wrong. Norton has done so to be able to support Windows Explorer."

:neutral_face:

I wish the programmers of Directory Opus and those of Norton Internet Security would talk directly with each other on this matter :frowning:

All the information we could give Norton is already in a thread on their forum: community.norton.com/t5/Norton-I ... 85#M245399

Opus is calling their shell extension, to ask if it wants to add any items to the menu. Their shell extension isn't adding any items to the menu. Why is impossible for us to tell, but should be very easy for them to work out, since they have the code to their shell extension and would just need to run it inside Opus (or any of the many other programs their shell extension fails to work in!) with a debugger attached. It would take them 10 minutes to do.

Please also link your account if you're going to keep bumping this thread and asking us to "do more" when we've already done all we really can do and the ball is in Norton's court.

By the way, if you open Notepad, then use File > Open from it and right-click a file there, does the missing Norton menu appear?