Ntl.dll crash deleting from Synology NAS recycle bin

Help & Support
1

DO has been crashing since v 13.3 . I have tried several more recent beta releases (I just installed v 13.4.8 beta). I EMAILED a crash log to suport yesterday (12/4)

DO crashes when I open a recycle folder on my Synology NAS and delete files in that folder. I have never experienced this before with DO (earlier DO versions - v13, 13.1 and 13.2 - or with any v12 or v11 versions). Note that in all instances where this has happened, I can perform this operation with no problems with Explorer. The DO crash seems to indicate a problem with the ntl.dll driver.

I am currently running the latest version of WIN 11 on my pc (Windows 11, version 23H2).

It would be good if you are able to take a look at this.

2

We replied to your email earlier today/yesterday (depending on timezone).

It looks like a thumbnailer shell extension something has installed is crashing when the viewer pane is open and it is asked to display the selected file (probably the one being deleted, or the one that gets selected after it is deleted).