Opus 10 - 11 - FTP connection issue

Help & Support
1

Hi,
I'm having problems on connecting to FTP to one specific server.
I've tried every single setting (If I'm not wrong) I've found on Opus to try to set the FTP connection settings to that specific FTP server

I've surrended and installed another FTP program, FileZilla and it worked.

I don't want to use FileZilla because I prefer my loved DOpus :wink:
The main difference is the FTP over implicit TLS/SSL that I cannot found in DOpus options. Only explicit TLS or implicit SSL not TLS.

Thank you for your support and making the best "multi-purpose knife" utility not only.

I'm pasting here configs and Logs of both programs if it helps you what's going on :wink:

[b]

FTP DOpus Settings

[/b]
Site tab
[ul]
Secure SSL Implicit (Port 990)
Host address: xx.xx.xx.xx Port: 990
User name: *******
Password: *******
[/ul]

Network Tab

[ul]
Use PASV (passive) mode: Checked
Other settings have their default values
[/ul]
[b]

FTP FileZilla Settings

[/b]

General Tab

[ul]
Host: xx.xx.xx.xx Port: (blank)
Server Type: FTPS- FTP over implicit TLS/SSL
Logon Type: Normal
User: ******
Password: ******
[/ul]

Transfer Settings Tab

[ul]
Transfer mode: Passive (selected)
Other settings have their default values
[/ul]

Dopus' Log

FileZilla's Log

2

Are you able to ping the yy,yy,yy,yy address from the machine you are connecting from (i.e. the one with Opus on it)?

3

No I can't,
in fact I'm receiving a "General Error" (or similar in english) when I'm doing the ping.

The machine are the same, I have both applications installed.

4

Is it definitely the right IP in the yy,yy,yy,yy part? It should normally be the same IP that you connected to the server with at the top of the log.

Some servers are misconfigured and when put into passive mode will ask the client to connect to the wrong IP address (usually an internal LAN IP that the client cannot see), which might be what's happening here.

5

Are you sure you don't have FileZilla configured to use a proxy?

6

Yes I am, Jon.
FileZilla hasn't got a different configuration than DOpus. In fact, both of them share the same kind of network configuration/setup.

Leo, I was wrong when I wrote my first post. In fact, I was thinking that the IP was an internal/LAN IP but I wrote it wrong.
But what does FileZilla do to "bypass" that issue if it's related to the internal IP?? Can DOpus just try again with the first IP (xx.xx.xx.xx)? I ask this because FileZilla's log seems to show that behaviour, but maybe I'm wrong.

7

I think FileZilla tries the server IP, but we don't have that workaround (yet, at least) and depend on the server being configured correctly.

The issue is with the server, though. It should not be telling clients to make passive connections on IP addresses they have no route to.