I recently got a new laptop and I noticed that on this machine Opus is showing a non-existent drive letter on the SendTo menu. The menu shows a drive B:, which is not present. Explorer does not show any local hard drives (only the DVD R/W drive), while Opus is showing everything plus a B: drive. I have attached a couple pictures showing the difference. Neither Opus nor Explorer show a B: drive on the Computer screen, and turning the "show empty drives" option on or off makes no difference. I do have Bitlocker partitions on the hard drives, but of course they do not have drive letters assigned.
I'm wondering if the B: drive is some remnant left behind when my corporate IT department installed the OS onto the machine (i.e., an external drive). In any case, I don't mind that Opus shows local drives, but I would like to remove the reference to the B: drive. Any ideas how to do this?
Which error message do you get if you type B:\ into the location field and push return?
If you open a command prompt and run subst does it list anything?
It may also be worth checking under /sendto in Opus in case there's a shortcut to the drive in there (although if there was I think it would appear higher up the list).
Thanks for the quick reply. SUBST shows nothing, and the SendTo folder itself contains the normal stuff plus a shortcut to notepad that I added.
But curiously, when typing B:\ into the location field I get "access denied"! I don't get this when I try A:. I did this at the command prompt too (screenshot)
Looking at the Disk Management console only shows C: and D:. Strange!
I think I found the source of the problem. Looks like my IT department installed something called the Microsoft Application Virtualization Client, which apparently has taken the B: drive letter. I guess I am stuck with this, short of uninstalling the app. No idea what this is even for...
Opus should probably do the same as Explorer and hide that letter - I wonder if you could ask your IT department what they've done (registry setting, group policy, etc) to mark that drive as hidden?
Thanks for the superfast responses, you guys are the best. I was successful in resolving the problem... "Uninstall App-V" worked perfectly , and now no more weird B: drive stuff.
, and now no more weird B: drive stuff.