Hello,
I don't want to be a nag about this (I've already had an email correspondence on the subject) but I think it's worth a dedicated topic here in the forum. Perhaps others will weigh in with their own feedback.
I appreciate that GPSoftware works very hard on Directory Opus and wants the most users possible to benefit from new features that are introduced and that exposing them by way of the default layout is a very efficient way to maximize the chance that people will explore the new features. I also expect that this was something that received some internal discussion. Nonetheless, I find it almost completely counter to the nature (customization) of Directory Opus to reset the user's layout during an upgrade. It seems to me that any serious home user of Opus will have done some level of customization. Similarly, in a corporate environment it's very likely that the IT department will have provided a customized layout to facilitate the work being done by the employees. Also, in a corporate environment every user will need to understand how to restore their layout after the upgrade. Inevitably many of them will need help from IT no matter what preparations/training/resources have been made available to them. Further, in an application server environment (i.e. Citrix) they need that help pretty much simultaneously, unfortunately. As the upgrade process presently works, each upgrade to Opus leads to user confusion and adds unnecessarily to the work of any applicable IT staff.
I urge GPSofware to reconsider this issue and to find a different mechanism for exposing new features to users.
Thanks for an awesome product!
Thanks,
Jason