Program Error v12.18+

[crtrubshaw]

Since v12.18, I have started getting this error, sometimes when copying to/from my NAS, other times when downloading files. I have recently updated my ZoneAlarm Extreme Security as well, can you help me figure out what's happening?

Thanks.

[Leo]

There should be some crash dumps. Please send those to us and we should be able to help:

Automatic crash logs (for bug reports)

In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you …

[crtrubshaw]

Thanks Leo, I've attached an archive with the logs in.

DOpus.Minidumps.rar (288.3 KB)

[Leo]

Many thanks! A fix for that has been written and is on the way.

If you avoid grouping the file display for now, it should not trigger the bug.

Alternatively, turning on Preferences / Folders / Folder Display / Add 'Group' column automatically when file display is grouped should also prevent the bug from happening until the update is out.