Quicksearch drop down menu not working

I cannot change from windows search, whether I click on an evrything option or use cursor keys and return it does not change, Everything is installed and running on startup, works fine in stand alone mode. I cannot chane to Opus search either

I'm using V13.10.1 (all preveious V13's have had the same problem) and Everything V1.4

quicksearch_options_dark

Which Windows version are you seeing that on?

Is there anything unusual about the system, e.g. ARM CPU?

Settings / About says:

|Processor|AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz|
|Installed RAM|16.0 GB (14.0 GB usable)|
|System type|64-bit operating system, x64-based processor|
|Pen and touch|Pen support|

Edition Windows 10 Pro
Version 20H2
Installed on ‎21/‎09/‎2021
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0

The only thing that stands out is the Windows version 20H2 which is very old now (2020).

I don’t know for sure if that would explain the issue, but it’s probably worth updating for other reasons and could potentially resolve this as well.

(Windows 11 isn’t required, but updating Windows 10 is a good idea.)

Ok, after many long boring hours I'm now at:

Edition Windows 10 Pro
Version 22H2
Installed on ‎21/‎09/‎2021
OS build 19045.4842
Experience Windows Feature Experience Pack 1000.19060.1000.0

and the menu still doesn't work :frowning:

Anything installed that changes how other software looks or behaves?

I have winaero tweaker installed but no idea if anything there would affect that one menu.

I rebooted in safe mode to see if anything else running was affecting it but it still didn't work.

I have tried disabling all winaero tweaks (only had 11) and it made no difference, I removed the launch command under advanced settings as it's launched on startup with no difference.

I would reset the Opus configuration, and if the problem persists, refresh the drivers for pen support, graphics, and other specialized hardware components. A screen recording might provide further insights.

I did a backup and reset the dopus configuration, after it restarted the menu works properly.

Does anyone have any idea what in Preferences could be affecting the menu? Could it be something in Customize?

Do you have the config backup to compare against? That's the easiest way to work out what it was.

Please also link your account.