I have the latest beta installed: 13.7.5
F5 no longer refreshes file and folder count.
I discovered this today in version 13.73, and hoped it would be resolved with 13.7.5
Just a hunch: Perhaps it's related to the recent change that F5 does not collapse expanded folders. I am very please that expanded folders no longer collapse when a refresh is done.
I've tried every test I can think of but refreshing is working properly for me.
What are the steps to recreate what you're seeing?
I was copying from one external drive to another.
I assumed that if it was working for you, I must have done something to affect it.
Then I went back to 13.7 from 13.7.5
File and folder numbers do refresh with 13.7 installed.
I re-installed 13.7.5, made no other changes, and refresh no longer updates file and folder numbers.
I then copied and moved files many different ways. Refresh is still not working.
Preferences / File Display / Folder Expansion
Refreshing works (file and folder counts do update) for sub folders visible in expanded folders,
Refreshing does not work (file and folder counts do NOT update) for collapsed folders when folders and files are being copied into a collapsed folder.
If I expand and then collapse the folder, then the file and folder counts update.
Then if I uncheck the lower box:
Refreshing works again for collapsed folders, but if I expand a folder and refresh, the expanded folder collapses.
We need to know:
Preferences:
Destination Folder with all columns visible:
I copied a folder into the folder 'Dropbox A' by coping and pasting a folder in a dual display.
Refreshing changes nothing - same if the destination folder is expanded or collapsed.
No other actions
I think that covers everything you asked.
I could do a screen recording if you need me to.
Here's what I see. I think I'm doing basically the same thing, but it appears to work OK for me.
This is with Update folder sizes after file operations where possible turned off, but I also tried with it on afterwards and saw the counts still update after a refresh. (Some would update before a refresh, but not all.)
The Refresh button I'm clicking runs this, in case your button/hotkey is different:
Go REFRESH=source
Let me know if you can see any differences or think of anything for me to try.
Another possibility is that there's already an outstanding calculation for the folder/tab which is stuck or taking a long time. That might prevent new calculations starting, although it'd usually mean you don't see any counts at all after a refresh, not that the old counts would be kept. I'd be surprised if it was that, but a process snapshot made when the problem is occurring would show if it is. (Only one would be needed, not multiple as normally are.)
Leo,
I may have sent you misleading screenshots - not realizing it made a difference.
I noticed that in your video, the parent folder is expanded, like Dropbox A below:
This works:
If I paste a copy of the 'Photos' folder of over 5000 files into Dropbox A, the folder name is displayed almost immediately with a file count shown for the first files that were copied:
and clicking F5 does update the file count.
This does not work:
If Dropbox A is open (not expanded) like this:
and I paste the 'Photos' folder into the Dropbox A folder, the folder name is displayed almost immediately with a file count shown for the first files that were copied, but then the file count does not change when F5 (or the refresh button in the Location Bar) is clicked.
I won't send a process snapshot until I know if what I just showed you makes a difference.
Do you have Preferences / Folders / Folder Sizes / Cache folder sizes when going back and forward in the history turned on?
We think that might be the key. If refresh works when it's off but not when it's on, we should have a fix for that soon.
That must be it!
I did have Cache folder sizes when going back and forward in the history turned on.
I turned off that setting and files/folder refresh properly now.