Right click in folder tree crashes to desktop

[Yirran]

Right click on folder in folder tree crashes opus to desktop, no errors, just crashes. Happens every time I right click there

ver 12.20 x64 on windows 10

[Leo]

12.20 is over a year old. Please check with the latest update first. It may include workarounds or updated blocklists for problematic context menu extensions.

Crashes when right-clicking are usually caused by third-party shell extensions. See here for suggestions if you still have problems on the current version:

Crash, exit or high CPU when right-clicking certain files

Summary: This FAQ helps if Directory Opus crashes, exits or uses high CPU when you open the right-click context menu for files or folders. These problems are usually caused by bugs in 3rd party components and this FAQ contains steps for finding and …

If there are crash logs, you can also send those to us, which will often reveal which component is crashing:

Automatic crash logs (for bug reports)

In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you …