A user on DOPUS 12.6 is unable to do a number of things quickly accessing our UNC Windows Server (2019) share;
Rename file and folders without significant delay. I thought it might be a context menu but she has the problem even when she single left-clicks to rename, however she does claim it happens a little more often on right-clicks.
Copy/cut/paste is slow between directories. The listed average speed for a file transfer is 70MB/s while in Explorer it's the usual 112MB+ typical of a Gigabit LAN connection.
While this might occasionally happen in Windows Explorer, it's within normal ranges for Explorer and in general it's not happening to her there nearly as often as in DOPUS.
Her desktop specs;
HP 6-core Ryzen 5 Pro 4650G
32GB RAM
Samsung SSD 970 EVO 500GB SSD, 75% free capacity
Domain-joined using no GPOs
Bitdefender AV; a DOPUS exception was added for file C:\Program Files\GPSoftware\Directory Opus\dopus.exe
This is a fresh install of Windows 10 v2H21. Nothing special about her DOPUS settings, though her DOPUS preferences have been exported and imported a number of times over the years. But the actual DOPUS install is fresh just like the Windows OS.
File copy speed is a very complex and hard to measure thing, but we'll also be adding an option in the future to use the same copy method File Explorer uses for people who want that.
Rename speed should be the same in Opus and File Explorer, unless something unusual is going on. Please give more detail on the type of rename being performed and how you're measuring it vs Explorer (assuming the same rename can even be done in Explorer).
What kinda of network drive is involved? Is it on a LAN or over the internet? Is the other end a Windows machine or something else?
Are you really using Opus 12.6, which is years old now, or did you mean 12.26? If you're using 12.6, please update it first before anything else.
Yes it's 12.26, the December non-beta update. Sorry.
It's using a very simple UNC share on a Windows Server 2019 Standard VM. Typical SMB server role installation. 1Gbps LAN. Nothing special like I said. One thing that may or may not be unique; the pathnames are long typically.
Please give more detail on the type of rename being performed and how you're measuring it vs Explorer (assuming the same rename can even be done in Explorer).
Single file rename, no batch renaming involved. We're measuring the difference by comparing the speed with which we are able to rename files via the right-click context menu in Opus vs. the same procedure in Explorer on the same file in the same directory.
If you open the folder in both Opus and Explorer and do the rename in one, is it slow to appear in the other? (And vice versa.)
If so then the issue you're seeing is probably due to the network drive being slow to send change notifications.
Otherwise, I'm not sure what would be happening as it's a single, simple API call to rename a single file like that, whether Opus or Explorer does it. Something else may be getting involved, perhaps.