This error occurs when operating dopus

Help & Support
1

Directory Opus Unhandled Exception
Error 0xc0000005 in Thread 0x5bc at 0x00007FF78D023414
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How to fix this please？

2

Are any DMP files created?

Can you give more detail on what is being done when it happens? Which actions trigger it? Is it tied to specific actions, folders, files, or file types?

3

Hello, I have encountered the same issue where the program starts with an error message. This is my DMP file
DOpus.Minidumps.7z (1.8 MB)

4

@once: This should have been in a separate thread, as it's an unrelated crash.

Your crashes seem to be caused by this component, not Opus itself:

C:\Program Files\DataCloak_DCube\Bin\te\ObjectVirtualizeDll_x64.dll
5

Thank you very much for your assistance. After removing the component you mentioned, the program is now running successfully. The issue has been resolved, and I appreciate your support.

6

Hi,

Application Error 0xc0000005 (Access Violation) error is usually caused by your computer not being able to correctly process the files and settings required to run a particular program or installation. Despite the error showing when you try and use particular pieces of software, it has many different causes including faulty RAM problems, errors with the files of your PC and issues with the settings of your PC.

In this case, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a cached version that’s on your PC.

To run System File Checker (SFC), follow these steps:

  1. In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes.
  2. At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
  3. If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.
7

The main purpose the SFC tool serves is so that people on Microsoft’s support forum can suggest it as the solution to every question without actually investigating or understanding the problem. It’s almost never worth running, with a tiny number of exceptions.

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