I have almost given up try to buy your product!
Whether I access your Buying page on my Computer, Laptop or Tablet (and I have tried different browsers on each of these devices) as soon as I select either of the two payment methods, I get a ReCAPTCHA message. Specifically - ReCAPTCHA failure - disable tracking protection (J1007).
Unless you get back to me quickly with a soloution (that doesn't involve messing around with my device or browser settings), I will have to buy an alternative File Manager - i.e. Total Commander, which is cheaper!
1 Like
Which web browser are you using, and which extensions are installed in it?
Have you tried another browser (assuming more than one is installed already)?
I've just tried and there is a bug. When pressing the 'Pay with PayPal' button (after entering the personal credentials) it always gives the error:
(and I have tried different browsers on each of these devices)
Firefox, Chrome, Edge and Safari, and I am sorry but i haven't time to list all the extensions on all the browsers on each device.
I have already wasted over an hour trying to do something that other vendors can acheive without resorting to ReCaptcha.
Please try it now.
1 Like
It seems to be working now. I guess something was wrong with either the PayPal or reCAPTCHA integration. As shown, the issue was not on your end, so no more need to worry about the extensions and browsers.
reCAPTCHA seems to be "having a moment", we've disabled it for now. Sorry for the inconvenience.
OK my purchase has gone through all is good 
Thanks for the prompt replies.
2 Likes