Updating from the panel fails on some machines

It works well on my machine. But on another computer, the progress bar indicates, that the new version is downloaded, but the 'install' button doesn't appear. I had to fetch the installer from here and download manually. :thinking:

Probably an antivirus issue if it's happening right at the end of the download.

That would be Windows 10 Defender, i guess. I'm quite sure there is no 3rd party AV running. I will check it next time i'm there. Thanks.

I'm getting the same on my Surface Pro 9 with Windows 11.

It's been downloading and installing fine until now (downloading v.13.12), but now the Install button doesn't appear and the Download button remains active.

I tried disabling the AV, but it didn't help.

I'll do a manual install.

1 Like