First of all, thank you SO MUCH for this amazing piece of software. I have been using the trial for 2 days now, and it has already made my life a lot easier. Very much looking forward to purchasing the full version!
That being said, something very strange happened yesterday. I got a prompt from Quicktime Player 7 asking something about associated files... Embarrassed to say I can't remember what it exactly was, as I mistakenly clicked on it without paying too much attention. Anyway, after this the built-in audio player hasn't been working anymore in the Viewer Pane.
So far I've tried out the following, with no success:
Re-installing Dopus
Re-installing WMP from Control Panel
Uninstalling Quicktime Player
Viewing files from the Win File Explorer (WMP preview works fine!)
Making sure "Use internal player for WAV files" is turned on
I'm able to use WMP as the preview player in Viewer Pane, but only without auto-play - if WMP is disabled from plugins, it will only show the "shell icon" for the file. What happens is that if I disable WAV from plugins, it will show the shell icon, but if enabled, it will show a different kind of icon, with a waveform but not the player itself. If I double-click the file, it will proceed to open the Player, which interestingly works fine in a separate window.
Any help would be greatly appreciated, as I loved having the audio files auto-play from the Viewer Pane - thank you so much in advance!
I decided to try re-installing QuickTime 7 to see if there'd be anything I could access from the program settings. Didn't find anything unfortunately, but the software gave me the same prompt window, and this time I was wise enough to write down what it said:
"Some of the file types associated with QuickTime applications are currently associated with other applications. Should I restore these file type associations to QuickTime?"
If anybody else has any experience on undoing this, I would REALLY appreciate hearing tips!
It's probably the HKEY_CLASSES_ROOT\MIME\Database\Content Type part of the registry which QuickTime has trashed. That's what it always used to do.
e.g. audio/wav under there should have CLSID = {cd3afa7b-b84f-48f0-9393-7edc34128127} which is one of the identifiers of the Windows Media Player ActiveX control.
Unfortunately, WMP seems to use a slightly different identifier for each extension instead of only one ID (I'm not sure why), so it isn't as simple as setting that same value on every broken type:
(That one has f instead of b before the first -, if you're having trouble spotting the difference.)
If you make a list of the extensions you care about, I can try and export a .reg file that might repair them. (Or look in the same place on the registry on a machine where things still work, if you have one. That will give you the CLSID values.)
auido/aiff and audio/x-aiff have CLSID {cd3afa72-b84f-48f0-9393-7edc34128127}
audio/aac doesn't have a CLSID here. Adding one of the others might work but I'm not sure.
audio/x-flac has CLSID {cd3afa7f-b84f-48f0-9393-7edc34128127}
If you need audio/mp3 and audio/x-mp3, they're {cd3afa76-b84f-48f0-9393-7edc34128127} and also have AutoplayContentTypeHandler = MusicFilesContentHandler
This is extremely weird... After typing in those values everything WORKED 100% until after a few minutes they stopped working again. I will try all of the previous steps once again to see if the problem would go away, and report here if I'm still stuck... I had a very happy 2 minutes there though!
By the way, thank you so much for your amazing customer support, I really do appreciate it!
