Hello
The windows search / quick search, that you can use with the F3 shortcut, does not work anymore. To be precise it looks to still work only on certain folder, some with only a few files as far as I could verify. If I use it on folders with many files (let's say hundreds) it doesn't work, the window content is blanked and no matter how much you wait, no result appears. Refreshing the folder (F5) does nothing.
Previously the filter / quick search always worked flawlessly on those same large folders.
I've read that the window search is a index based search, so maybe the index is corrupt. I couldn't find any info about how to re-create it. The index idea is only my thought anyway.
What can have gone broken?
If you do the same search on the same folder in File Explorer, does it work there?
Also, try doing filename:*.jpg (or similar for an extension that will match some files) as the search. That should be fast and won't involve looking inside any of the files, which should tell us if it's working at all for that folder.
If you type "index" into the Start Menu it should find the Indexing Options dialog that's part of Windows. Click "Advanced" in that and there's a troubleshooting option to delete and rebuild the index.
If you still run into problems, Tools > Find Files in Opus will give you Opus's own search functionality, which doesn't depend on Windows Search or its index and should let you find things.
Hello Leo
OK, I tried all steps and here's what. In the Windows index my folder(s) are not listed, that is they're not indexed. It was my belief that Opus didn't rely on Windows index, but had its own instead. If so, then I have to add my folder(s) to the index locations list. But I'm surprised that it don't add the Box folder to the index by itself.
Typing "filename:*.jpg" in the search box of Opus produces no result (blank window)
But the Windows built-in search on the contrary works: typing a part of filename immediately shows the correct results, even if the folder is not indexed.
The main folder I need to search in is the Box folder. I tried to add it to the indexing list but I can't, because the Box folder is not visible in the browsing window, neither as normal user nor as admin.
I can reach and add the AppData\Local\Box folder, but it's useless, because it's the cache folder and does not contain the filenames, cause the "actual" folder is C:\users\user-folder\Box and this is not visible in any way from the Index management window (show hidden files option is enabled in Explorer).
I suspect that the problem is depending on Box specifically. But in the past I had no problem having Opus search working with it.
Investigating a little further led me to something.
In effect it seems to be a Box specific issue / limitation (ref); Box does not allow Windows Search to index the Box folder.
As suggested by a user on another thread a workaround is to map the Box folder as local Drive using the SUBST command. I tried on my computer and it seems to work.