ZIP File Not Opening (ZIP Error 28)

A customer is sending me ZIP files that DIrectory Opus cannot open in Version 11 or Version 12. I can open the zip file using WinZip. Customer says no one else is having problems opening the ZIP Files they are distributing.

Here is a link to the file that fails in Directory Opus.
https://drive.google.com/file/d/1zBljdNpnriAlKWSE1gmLrYj_QEhfhfud/view?usp=sharing

Leveraging 3DP Farm Webinar 6.5.2018 (1).zip (654.9 KB)

I only see a folder containing an empty child folder there. No zips. Are they shared so they are visible to everyone?

If the file isn't too large, you can just drag & drop it to the post editor here to attach it to your message.

How do you upload a file exactly? Also I reshared the Zip file so you should be able to download now.

OK I figured out how to upload and it is attached. This file cannot be opened by Opus but WinZip opens no problem. Opus shows no files.

It's caused by the folder within the zip file having a space at the end of its name. In the next update we'll make changes to allow this to work.

Thanks

It's 25 Apr 2023, and I just came across the same error trying to unzip some zip files created by GoogleTakeout for some Google Photos. Not sure it's a space this time, but it's definitely not playing ball.

Please provide an example zip file that the problem occurs with.

I have a funny feeling it was an emoji in a folder name that came down from Google Photos that was causing the issue. In fact it was so bad, it made Explorer crash repeatedly in Windows 11. I had to disable OneDrive to delete the offending folder before I was able to regain control of the machine!