1–3 second delay activating/opening Lister

Help & Support
11

Thanks for sending the snapshots!

Unfortunately, they don't reveal anything conclusive. In each one, all the Opus threads are idle and waiting for user input. If the delay is only 1-3 seconds, my guess is that the snapshots all took place just after the delay had finished. (It's probably quite hard to make them in time while it's still happening.)

There are some things you can do to try and track down the problem via other methods.

See if it's related to your Opus configuration:

  • Use Settings > Backup & Restore to make a backup of your current Opus configuration in a safe place.

  • Uninstall Opus via the usual Settings > Apps part of Windows. (This will wipe your configuration.)

  • Reboot, then reinstall Opus. (You'll now have a completely default config.)

  • Use Opus with the default config for a while to see if the problem still occurs.

  • Once you're done testing, you can restore your config backup using Settings > Backup & Restore again.

Third party software:

The dumps show these components are loaded into the process. One of them might be causing the problem, so temporarily uninstalling them or excluding dopus.exe from them might be worth a try.

(It's also possible for a third-party component to cause a problem and then get unloaded before the snapshot takes place, so this list may not be complete, but it's a good place to start.)

  • Internet Download Manager IDMShellExt64.dll
  • Fences FencesMenu64.dll
  • Windows Defender MpOAV.dll
  • MEGAsync ShellExtX64.dll
  • NaturallySpeaking15 dd10hook_x64.dll, dgniedct_x64.dll, nlutmgrhook_x64.dll, textservice_x64.dll

For IDM and MegaSync, you should be able to use ShellExView 64-bit to disable their shell extensions without having to remove them completely. Reboot afterwards to be sure they aren't already loaded into anything. (This probably won't work for the other components, though.)

For Defender, see Problems caused by Windows Defender (strange behavior when using Opus) for how to exclude dopus.exe from it. Antivirus scanning can cause short delays sometimes.

Sleeping HDDs:

A 1-3 second delay can often be down to an HDD spinning down and then taking time to wake up when asked for icons or folder listings. If you have any physical HDDs (i.e. not SSDs) in the machine, it might be that.

Things like unavailable network drives typically cause much longer delays, so it's probably not that.

1 Like