Bug help: lister files pane jumping on hover over image

Hi, I have searched for this problem but couldn't find any relevant posts, I havan issue that when I hover over an image in the files pane, and the tooltip appears with the thumbnail and image details, the lister scrolls up to the top, this only happens the first you hover over any image, but if you refresh the lister, it happens again. If anyone knows if there is a solution for this, please help me, otherwise I'd like to log it as a bug.

Many thanks,
Chris.

Could you post a before & after screenshot showing how things look to start with & then what happens afterwards? That may help us recreate what you're seeing, since it doesn't happen normally for us.

I've attached a video (.wmv in the zip file) showing what happens, strangely just noticed now that is does this for .xls files, .doc files and the just selected .wmv file as well as others.

Strange...
Video_2013-06-13_144044.zip (1.52 MB)

Thanks for the video!

I made my setup really similar to yours and did the same thing, but so far I haven't have the same result; everything is working OK here.

Does it only happen for you when using a network drive, or does it also happen if you copy the files to your local drive? (If it's only when using the network drive, is the drive really slow? I notice that the busy circle appears at the bottom-left of the status bar while the tooltip is being calculated, and it's unusual for such a small GIF take so long to get metadata unless the drive is taking that long just to transfer the file data.) If the problem only happens with a really slow network drive then I can try to reproduce it that way, but otherwise we can explore other possibilities.

If you go to Settings -> File Types and look at the Info Tip tabs of the Images File Type Group and the GIF System File Type, are they similar to my screenshot below? (The GIF info tip is normally blank, picking up the details from the Images group.)


Does it only happen for you when using a network drive, or does it also happen if you copy the files to your local drive?

Leo: I do not have any network drives. I have a hard drive with one logical partition, 3 USB flash drives, and one external hard drive. All drives are NTFS-formatted.

This scrolling behavior is happening on all drives except for one USB flash drive. If I hover the mouse cursor over any type of file, the Lister scrolls to the top of the file name tree. If I select (click on) a file or folder first, then scroll down and hover the cursor over a file, the Lister scrolls back up to whichever file or folder was just previously just selected.

I have made the infotips/tooltips the same for all file types, as I only want tooltips to show File Size, Location, File type, Dates (created/modified), and Attributes.

I am trying to find screen recording software that works on my computer. When I find it, I'll post the video for you.

I think this is the first time the folder tree has been mentioned in this thread (or the one from a couple of days ago).

If it involves the folder tree, I don't think I have a full picture of what's happening and what the actions are to trigger/reproduce it. If you want to list some step-by-step actions, I'll see if I can make it happen here.

This is an update to an earlier question regarding how my Lister's file view jumps back to the top of the list whenever I hover the mouse cursor over a file below (that is further below than one screen height). I managed to capture this behavior in an animated GIF recording, I have attached it to this message.

To clarify something about your previous comment: "I think this is the first time the folder tree has been mentioned in this thread" - My problem doesn't involve the folder tree (in the left-side pane), it involves folders and files that are displayed in the file list pane (in the right-side pane). Also, it's not showing up in this GIF, but tooltips are popping up when hovering over a file (which is normal). I don't know why they don't appear in my GIF :unamused: For some reason, this jumping behavior doesn't happen on only one of my flash drives.


Thanks for the additional information! I can reproduce this now. We should have a fix for it in the next beta.

Thank you, Jon! This jumping around was causing me a lot of grief when I was trying to select certain files to add to a WinRAR archive.