hi all.
very new user (4 days in to trial).
i love it when it works but it hangs a lot for me. i commented in this thread thinking the instructions there had fixed the issue but alas they did not.
every so often when i click 'File' top-left. the app crashes and i need to kill it.
It'll probably be a third party context menu going wrong. By default, the File menu includes the context menu for the selected items, which you normally see when right-clicking things.
This FAQ covers how to track down the cause:
You can also send us process snapshots which often let us identify the cause: