Crash on open / double click .wmv file - F-Secure shell extension

[Leo]

Based on the screenshot above, a crash dump should exist which we may be able to use to see what's going wrong. Here's how to find it/them:

Automatic crash logs (for bug reports)

In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you …