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DOPUS 12 not responding on Windows 10

i recently started using DOPUS 12 and have found frequently that the DOPUS does not respond and I have to kill the task before I get control of my computer again. It is a brand new computer with nothing major loaded on it.

I have wiped the computer and reloaded as it was new and still the same problem it is very frustrating

Please generate some process dumps when the freeze is happening and send them to us.

These guides may also help, depending on when the freeze happens: