Since the latest Windows update I am getting an Unhandled Exception error when I try to start DO. I have uninstalled, reinstalled, rebooted etc but still get it. Any ideas please?
Could you post a screenshot of the error?
Application Error 0xc0000005 (Access Violation) is caused by the computer not being able to correctly process the files and settings required to run a particular program or installation.
It has many different causes including faulty RAM problems, errors with the files of the PC and issues with the settings of the PC.
If you haven't already, please try using the latest beta ( Directory Opus 13.11.4 (Beta) ) in case it's something that was fixed recently.
If that still has the problem, we might be able to work out the cause from some process snapshots, made while the error message is still on-screen.
(I would not worry about hardware errors, unless you're seeing random issues with other software as well. This is more likely to be a bug in either Opus or a DLL something has installed on the system which gets loaded during startup.)
Thanks for your help. Dump files as requested
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